Shipping policy

This Shipping Policy explains how orders placed through our website are processed and delivered by Anwick Inc (“Anwick,” “we,” “us,” or “our”).

Last Updated: October 5, 2026

Shipping Area

We currently ship orders within the United States only.

If a shipping address is outside our supported delivery area, the order may not be accepted at checkout. If an unsupported address is submitted successfully, we may contact you to cancel the order and issue a refund to the original payment method.

Carriers

We work with established shipping providers such as USPS, UPS, FedEx, and other qualified logistics partners to deliver orders safely and efficiently.

The carrier selected for an order may vary depending on the delivery destination, package dimensions, weight, product type, service availability, and selected shipping method.

Order Processing Time

Our collection mainly includes nursery storage baskets, baby and children’s room accessories, soft decorative items, plush and fabric products, nursery décor, gift items, and related products designed for children’s spaces and family homes.

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Business days are Monday through Friday, excluding U.S. public holidays.

During holidays, promotional events, seasonal sales, or periods of increased order volume, additional processing time may be required for order verification, product inspection, careful packaging, and shipment preparation.

Packaging

We carefully prepare each order to help protect the product during transportation.

Depending on the item, packaging may include:

Protective wrapping
Shipping mailers
Corrugated boxes
Cushioning materials
Protective inserts
Product-specific packaging

Soft goods, nursery accessories, decorative products, storage baskets, and gift-style items may require different packaging methods based on their materials, size, and construction.

Certain products may be compressed, folded, or securely packed for transportation. Where applicable, the product may require light reshaping after unpacking before returning to its intended appearance.

Gift wrapping, upgraded packaging, or other optional packaging services may carry an additional charge when available. Any applicable fee will be displayed before checkout is completed.

Estimated Delivery Time

Estimated delivery times are shown at checkout whenever available and may vary according to the shipping destination and selected delivery service.

Delivery estimates begin after the order has been processed and transferred to the carrier.

Please note that delivery dates are estimates and cannot be guaranteed. Delays may occur because of weather conditions, carrier disruptions, holidays, high shipping volumes, address problems, regional service limitations, or other circumstances outside our reasonable control.

Shipping Costs

Shipping charges are calculated at checkout based on factors such as:

Delivery destination
Package dimensions
Package weight
Shipping service selected
Product characteristics

Applicable taxes, where required, will be displayed separately during checkout.

Free standard shipping is available on U.S. orders totaling $68.00 or more.

The qualifying subtotal must remain $68.00 or higher after discounts, promotional codes, or store credits have been applied.

Additional charges may apply for expedited delivery, oversized packaging, enhanced protective packaging, or optional gift services where available. Any applicable charges will be disclosed before payment is completed.

Order Tracking

Once your order has been shipped, we will send a shipping confirmation email containing tracking information when tracking is available.

Please allow some time after receiving your shipping confirmation for the carrier’s tracking system to display updated shipment information.

Tracking activity and estimated delivery dates are provided by the applicable carrier and may occasionally be delayed.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check:

Street address
Apartment, suite, or unit number
City and state
ZIP code
Recipient name
Contact phone number, where required

If you notice an address error after placing an order, please contact us as soon as possible. We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once the order has entered fulfillment or has been transferred to the carrier.

We are not responsible for delivery problems or additional costs resulting from incorrect or incomplete shipping information supplied by the customer.

If an order is returned to us because of an incorrect address, failed delivery, or other address-related issue, we may contact you regarding reshipment. Additional shipping charges may apply.

Damaged, Lost, or Delayed Packages

We take reasonable care when preparing and packaging orders, but transportation-related issues may occasionally occur.

If your order arrives damaged, please contact us promptly and provide:

Your order number
Photos of the outer shipping package
Photos of the internal packaging
Clear photos or videos showing the affected product
A short description of the issue

Please retain the product and all original packaging until the matter has been reviewed, as they may be needed for carrier claims or further inspection.

If tracking indicates that a package is significantly delayed, missing, or experiencing an unusual delivery issue, please contact us with your order number and tracking information.

We will review the situation and, where appropriate, assist with carrier inquiries.

Depending on the circumstances and the outcome of our review, an eligible order may qualify for a replacement, refund, partial refund, or another reasonable resolution in accordance with our Refund & Return Policy.

Nursery and Children’s Product Shipping Notes

Some nursery accessories, storage baskets, soft decorative pieces, hanging decorations, plush products, and children’s room accessories may be folded, compressed, or specially packed during transportation.

Minor temporary creasing or changes in shape caused by packaging may occur with certain soft or textile-based products. In many cases, gently reshaping the item after unpacking will help restore its intended appearance.

Please inspect all products after delivery and before use.

Items intended primarily for decoration or storage should be used according to their intended purpose. Decorative items, hanging accessories, cords, packaging materials, and small components should be positioned appropriately and kept away from infants or young children where they may present a safety risk.

Parents and caregivers are responsible for determining whether a product is appropriate for a child’s age, environment, and intended use.

Delivery Confirmation and Risk of Loss

An order is generally considered delivered when the carrier records the shipment as successfully delivered to the address provided during checkout.

Responsibility for loss or damage will be determined according to the circumstances of the shipment, carrier records, our applicable policies, and relevant law.

If tracking shows delivery but you cannot locate the package, please check the surrounding delivery area, household members, building reception, property management, or neighbors where appropriate before contacting us.

We will make reasonable efforts to assist with legitimate delivery issues, but we cannot guarantee the outcome of investigations conducted by third-party carriers.

Additional Packaging or Shipping Charges

Certain products may require larger cartons, protective inserts, reinforced packaging, or other special handling because of their size, shape, material, or shipping requirements.

Where an additional shipping or packaging charge applies, the amount will be clearly disclosed during checkout before the order is submitted.

We will not add undisclosed shipping charges after an order has been completed.

Changes to This Shipping Policy

We may revise this Shipping Policy periodically to reflect changes in our operations, delivery services, fulfillment practices, or applicable requirements.

The latest version will be published on our website together with the updated effective date.

Changes will apply to orders placed after the revised policy becomes effective unless otherwise required by applicable law.

Contact Information

If you have questions regarding an order, shipment, tracking information, or delivery issue, please contact us:

Anwick Inc – Shipping Support
Email: info@anwickkids.com
Phone: +1 (720) 989-8105
Address: 1021 E Lincolnway Unit 1488, Cheyenne, WY 82001, United States